Privacy & Compliance

Your Privacy, Security, and Trust Matter to Us

Hands sheltering a miniature house on a clipboard with a calculator and pen, symbolizing protection or insurance.

Our Privacy Commitment

  • We protect your personal information and collect only what is necessary to process your transaction.
  • Your information is never sold, rented, or shared with unauthorized third parties.
  • All uploads and communications use secure, encrypted systems.
  • Only sales staff are publicly listed online to reduce impersonation attempts.

How We Use Your Information

We use your information to:

  • Process title and escrow services
  • Prepare closing documents
  • Coordinate with lenders, agents, and authorized third parties
  • Verify identity for security purposes
  • Deliver required disclosures
  • Maintain accurate escrow accounting records
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Businesspeople discussing a miniature house, pointing at documents, suggesting a real estate deal.

Wiring & Funds Security

  • Wire instructions provided only after a verified phone call.
  • Instructions sent only via encrypted email.
  • Instructions never change by email.
  • Earnest money exceeding $10,000 must be wired under Ohio Revised Code §1349.21.
  • ACH deposits available for earnest money under $10,000.

Compliance & Best Practices

We follow:

  • ALTA Best Practices
  • Ohio Department of Insurance regulations
  • Federal privacy & data security standards
  • Secure escrow accounting procedures
  • Regular audits and fraud-prevention training
Person gesturing towards a model house on a desk with a calculator.
Person in a tan blazer pointing at a document on a table with a model house and a person in a red blazer.

Your Rights & Options

You may request:

  • Copies of your closing documents
  • Updates to your information
  • Clarification of how your data is used
  • Secure communication preferences

Industry Partnerships & Compliance

  • Underwritten by First American Title Insurance Company and AmTrust Title Insurance Company
  • ALTA Best Practices compliant
  • CFPB-consistent consumer protection standards
  • Annual staff training in cybersecurity and compliance
  • Local county recording expertise across multiple jurisdictions
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